Frequently Asked Questions

How do I purchase a simulator?

You can place an order to purchase a simulator by simply calling 1.877.434.7467 (in the US) or 1.309.266.2640 or sending us a message.

We currently offer the following Cat® Simulators Systems (found HERE):

  • Articulated Truck
  • Backhoe Loader
  • Compact Track Loader
  • Dozer (Track Type Tractor)
  • FM Log Loader
  • Hydraulic Excavator
  • Hydraulic Mining Shovel
  • Large Mining Dozer
  • Large Wheel Loader
  • Mining Truck
  • M-Series Motor Grader
  • Off-Highway Truck
  • Small Dozer
  • Small Wheel Loader
  • Track Feller Buncher
  • Underground Load Haul Dump
How can I get a demo of a simulator?

Simformotion has a live streaming room where we virtually demonstrate our simulators. To schedule a virtual demo, call us at 1.877.434.7467 (in US) or 1.309.266.2640 or send us a message.

Do you offer a curriculum for each model?

Yes, we have a robust curriculum for each of our simulator models. The online curriculums run on a separate platform independent of the simulators and can be used in the classroom or for remote learning. Find out more at simscholars.com.

I'm planning an event and would like to include a simulator. How can I rent one for it?

To rent a simulator for your event, contact us at least 30 days before your event by calling 1.877.434.7467 (in the US) or 1.309.266.2640 or sending us a message. We will provide you with a quote and details about your rental.

I have more questions about Cat® Simulators. Who can I contact?

Your questions are extremely important to us. Call us at 1.877.434.7467 (in the US) or 1.309.266.2640 or send us a message. We’ll be happy to answer any questions and help your organization or your customer’s training program be successful with Cat Simulators.

Is dealer personnel training available for Cat Simulators?

Yes, two types of dealer personnel training are available. To schedule a training session, call us at 1.877.434.7467 (in US) or 1.309.266.2640 or send us a message.

Cat Simulators and SimScholars® Curriculum Training: Dealers will learn how to use the simulators, understand the training exercises within the simulators and utilize the built-in records management system, SimU Campus™. They will also learn about the simulators’ companion curriculum, SimScholars, and how customers can integrate it into their training programs. 

Simulator Sales Training: Dealers will receive training on simulator sales from our Account Managers. They will learn how to sell through their dealership or who to refer customers to from the Cat Simulators team. 

Can our dealership refer customers without selling simulators directly?

Yes. Our team can work with your dealership to assist customers interested in Cat Simulators. Contact us to discuss the appropriate sales or referral process. 

Can our dealership use simulators for customer training?

Yes. Cat Simulators can support operator development, technology familiarization and other training applications. Our team can help you explore options for your dealership.

How can I identify customers who may benefit from Cat Simulators?

Review our Dealer Sales Opportunity Guide for common customer needs and conversation starters. 

Help Your Customers Get More From Cat® Technology

Are your customers investing in Cat machines equipped with 2D or 3D Grade, Payload or eFence? Cat Simulators can hep operators become familiar with these technologies before using them on the jobsite. 

Work with our team to explore simulator demonstrations and customer training opportunities.